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-   -   When connected to PC does not recognize it. Unknown device (http://mympx.org/forum/support-how/42803-when-connected-pc-does-not-recognize-unknown-device.html)

willyman 22nd Dec 2008 10:15 pm

When connected to PC does not recognize it. Unknown device
 
Good!

fascilmil buy an iPod nano 3rd generation 8 GB Serial: 7M7367X6YOP; Model: ALL37 version: LSC_91N216H4_A2
2007-12-28
9.1.52
2005-01-09

when you connect to the PC does not recognize me or what the message is "unknown device" I've installed MP3 Utilities Disk Tool, but continuing with the same problem.

if you have any response that would be great.

Please I need help

if you have any information or send answers to the following electronic address willortma@hotmail.com

admin 13th Jan 2009 12:58 am

Hi willyman,

Have you done anything to your player before this problem happened or did it happen all of a sudden?

Also, has it ALWAYS happened or just suddently?

The three easiest things to try is:

1. Another USB port on your computer. Make sure you don't connect it to a USB hub as that probably won't have enough power to power your player as well as the hub.

2. Try another computer and see what happens.

3. Lastly, try a DIFFERENT USB CABLE instead. It has happened many times where the USB cable is faulty and produces this problem.

Try those and let us know of the result.

lolita 14th Jan 2009 1:15 am

Re: When connected to PC does not recognize it. Unknown devi
 
Open it up and post CPU part#.

A3M0N 14th Jan 2009 2:14 am

Quote:

Originally Posted by lolita";p=&quot (Post 56142)
Open it up and post CPU part#.

Thanks, will do.

I did change usb ports on my WinXP computer and same problem. My Ubuntu Linux computer didn't recognize it either.

A3M0N 14th Jan 2009 2:54 am

Re: When connected to PC does not recognize it. Unknown devi
 
Ok, I'm trying to get the back cover off and its not coming off very easily and I don't want to force it. It only has one screw on the bottom back left.

I have taken some pics as well, maybe that will help out.

http://richieanderson.dyndns.org/misc/MP4/100_0604.jpg

http://richieanderson.dyndns.org/misc/MP4/100_0605.jpg

http://richieanderson.dyndns.org/misc/MP4/100_0606.jpg

Thanks!

A3M0N 14th Jan 2009 3:34 am

Re: When connected to PC does not recognize it. Unknown devi
 
Ok, the memory chip is HY27UU08AG5A

http://richieanderson.dyndns.org/misc/MP4/opened_up.jpg

Thanks again!

A3M0N 14th Jan 2009 4:32 pm

Anyone?

lolita 14th Jan 2009 11:49 pm

Re: When connected to PC does not recognize it. Unknown devi
 
Did I ask for the part# of the flash chip? Follow the directions or we can't help.

A3M0N 15th Jan 2009 1:13 am

Re: When connected to PC does not recognize it. Unknown devi
 
Quote:

Originally Posted by lolita";p=&quot (Post 56202)
Did I ask for the part# of the flash chip? Follow the directions or we can't help.

wow, no need to be rude. maybe we don't all know what the chip and cpu look like, i thought i was doing good taking pictures and labeling what i saw.

anyway, i got my player working. i disabled the "Unknown Device" in device manager, then discoed/reconnected my player and windows recognized it as a USB Mass Storage Device, woo! I had to re-enable it, that messed it up again, but as soon as i discoed/reconnected again, it worked great! installed "iTunes Sync" so i can sync my music.

maybe this will work for you too willyman.

lolita 15th Jan 2009 8:14 pm

sage
 
READ the other threads here, if you did you would know what to expect inside and what the different parts are.


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