Back Up All Your Data Before Proceeding! This Guide Will Clear Everything In Your Player's Memory Chip!
Originally Posted by ians1
I formatted the drive and it says 15.9Gb in Windows but now when I try to access "Music" on the player it just says "Disk Error!"
Any clues as to what is going on here?
I have been through the suggested format sequence as suggested elsewhere in this forum and each time it reports 15.9Gb
Install MP3 Utilities, any version will do. It usually comes on the CD with the player, or you can download version 3.68
, or version 4.03 here
, or version 4.05 here
. Any one of these will do. The Disk Tool Utility is the same.
Start up MP3 Utilities Disk Tool.
You will be shown a screen like this:
Ensure that you select LOW
Next, go to the Partition and Encrypt
tab as shown below.
Now, slide the Partition Slider
all the way to the Right
You will notice the "Setting encrypted disk capacity" increases, it is normal.
In this screen, you will also notice the first signs of a hacked memory. After sliding the slider to the right, you should see the actual capacity of the memory chip in the Partition box.
*NOTE* Ensure That You Do Not Click The "Set Username And Password", Leave It UNTICKED.
Next, click on Start
to begin the format and partition process. You will be presented with a dialog box like below, click on Yes
It will take a few moments for the process to complete. You will notice that your player would disconnect from the computer, and then re-connect back again.
You will be presented with the "Complete setting disk partition!" dialog box like below.
Go to My Computer and check that now you will two
memory drives for your player. You might need to click Refresh or press F5.
One of which would be small (about 17MB), and the other would be the remaining memory capacity.
*note* it seems that some members reported that they do not see this extra drive appearing. Do not worry if it does not appear, just continue to proceed with the guide.
Now, go back to the Partition and Encrypt
Slide the Partition slider to the Left
, and click on Start
You will repeat the process and the "Complete setting disk partition!" dialog box would appear.
Check in My Computer that now you will only have One
single memory drive for your player. Right click on it and select Properties
, this is your actual real memory capacity
Now check your player's Memory Info
for the correct memory display.
To access this, go to your player's SYS TOOL >> MEMORY INFO
Your player should display the actual memory size that you have just checked.
Check if the percentage is at 0%
. If it is, you can skip Step 4 below, and continue to Step 5.
If your player's Memory Info
does not show 0%, you will need to complete the below procedure.
Right click on your player's memory drive, and select Format
Now a new windows format screen would appear.
in the File System
drop down menu.
If after completing Step 3, your player really does have 4GB of memory, then you need to select FAT32 instead. As FAT only supports up to 2GB.
Click on Start
to begin on the format process.
A warning will appear for the format, click on OK
Wait for a few moments while Windows formats your player.
When completed, check your player's Memory Info
again, it should display 0% now.
Once completed, sit back and start copying music/video files to your player and enjoy your stuff!