"the encrypted disc, the tool does not support it to format"

intenseblackie · #1 (**permalink**) 8th Sep 2009, 4:13 am

So i've come to terms with the fact that I have a 2/gb unit, and not 8/gb as advertised. it is an actions 2025 4th gen nano clone. I'm trying to remove the memory hack, but every version of disc tool i try will not recognise the player. it is connected, but when i try to format using disc tool it says " the encrypted disc, the tool does not support it to format" (such elequant chingrish!) I have formatted it in vista, which will only format it to fat32 or ntfs. so i settled with fat32. maybe the player has to be formatted in fat (fat16) before disc tool will recognise it? so how the hell do i manage that when my OS is vista?

wdnshu · #2 (**permalink**) 8th Sep 2009, 12:27 pm

Try Cryptomax USB clean 1.0.There is a free trial

intenseblackie · #3 (**permalink**) 8th Sep 2009, 3:38 pm

ok tried that, but to no avail! thanks for the suggestion though!

Binh@MyMPx · #4 (**permalink**) 8th Sep 2009, 6:56 pm

Humm, if it's an Actions chipset player, your player should be able to be detected by the Disk Tool. Have you tried the latest version here: Download Tool: MP3 Player Utilities 10.0 - MyMPx?

intenseblackie · #5 (**permalink**) 9th Sep 2009, 3:41 pm

it is definately an actions chipset, and I have tried all available versions of the disc tool. Also the cd that came with the player is corrupt so I can't try that either! the player works ok, I just have to ensure i don't put any more than 2 gb of files on it otherwise it goes a bit doolally!