32g touchscreen RK27XX MAJOR ISSUES, PLEASE HELP

[Jodi-Lena]

I recently purchased this player off of, yup you guessed it Ebay! Just got it 2 days ago, connected it to my pc, put my music on it and one video. Then that was it, this morning I tried to put more on it, music and video, but everything I put on it gives me an error when I try to play it. All the files I had put on the day before still work, but nothing else I try to add will work. Please someone help me

[Jodi-Lena]

picture of player attached

[knob]

You need to return it to the seller for a refund. It is most likely a memory hacked player, 32GB is a lot of memory if it was a cheap player.
No other solution I'm afraid. These players should work ok out of the box.