mp3 player just shows starting

Human? · #1 (**permalink**) 8th Nov 2009, 1:54 am

hello,
the mp3 is this
it has radio, voice recording, 1 gb of memory

SmartBox MP-C317F

the problem is

i turn it on and it only shows "starting" message nothing after that...
i connect it to PC with XP it only shows "starting" message and asks for drivers, which is weird cause you don't need drivers for USB mp3 player..

can maybe firmware upgrade help me out here?
if so, can you tell me where to find tools for firmware upgrade and firmware itself?

The markings on the chips inside are

The bigger one

Toshiba JP7842
Taiwan 06479AE
TC58NVG3D4CTG00

The smaller one
ATJ2091N

F819608 >S62< not sure about S62...

can i flash it somehow?
thanks in advance...

Human? · #2 (**permalink**) 8th Nov 2009, 11:14 am

ok i found the dead player recovery guide, i got to the point where i can put in the firmware but i don't know which one to put in?
can someone please give me some hint as to which firmwares i should try for my mp3 model?

Human? · #3 (**permalink**) 8th Nov 2009, 11:44 am

new update i found 1 firmware which worked and now the player doesn't work at all...
now there is no starting sign at all, is it now dead completely ?

Human? · #4 (**permalink**) 9th Nov 2009, 1:33 am

another update, i found a firmware with which the mp3 is now recognized by my computer, but it won't work on it's own, it just lights up an empty display...

this is my mp3, can anyone help me out here, i don't know what to do, another firmware maybe, with which i could have a menu on it?....

PLEASE

Human? · #5 (**permalink**) 9th Nov 2009, 2:24 am

it has radio, voice recording, 1 gb of memory i don't know what else to say....

i short circuited the mp3 cause i put the wrong firmware in it, now it's again in ADUF mode.....
any help at all?

Human? · #6 (**permalink**) 9th Nov 2009, 4:24 am

ok after some more reading i found out that plate id can also be useful...
i hope that this is it...

TCH
B824MAIN_V2
16/12/2006

i tried searching under this but everything i find when i try to upgrade i have error
either
invalid firmware or the read write problem...

please someone help...

Human? · #7 (**permalink**) 9th Nov 2009, 4:45 am

ok i came to a point where my PC recognizes the mp3 player, i can format it, put songs in it, but i don't have a menu on it...display only lights with green light..
you can see the picture of the mp3 and the model numbers in previouse posts, i would like to add that it has 1gb...i can shortcircute it and i know how to put in firmware, i just can't find the right one....i even tried different utilities...can someone please help me out, did anyone have sililar player?

Human? · #8 (**permalink**) 10th Nov 2009, 1:35 am

if anyone is interested in how to get the mp3 to be recognized as an USB Flash disk read this thread
DEAD PLAYER RECOVERY GUIDE

that's what i did and then i used MP3 Utilities to import this firmware
Download

i think that this firmware is a firmware of an mp4 player, cause i see images when i open it in s1res....
it won't work as an mp3, but you will at least have an USB Stick....
i think that my mp3 is this series 9.x.x and there is no tool to extract firmware from it, from what i red so far...
we will just have to wait for someone to be able to extract firmware for a player like this...

IF ANYBODY READS THIS THREAD AND NEEDS HELP, PM ME; I WILL REPLY....

WIZARD · #9 (**permalink**) 10th Nov 2009, 9:11 am

You should try a lot of firmwares; maybe you'll find the one which is working.
That's the only way to recover your player.