Rockchip won't play or show music in the music icon

mandy101677 · #1 (**permalink**) 15th Nov 2009, 1:26 pm

My new 32GB Rockchip RK27 won't play or show music in the music icon, only in the explorer and it won't play. Any ideas on how I can fix this?

knob · #2 (**permalink**) 16th Nov 2009, 10:58 am

what type of music files are you trying to play? .mp3? wma?

Binh@MyMPx · #3 (**permalink**) 16th Nov 2009, 11:46 am

Also, has your player ever been able to play any music at all? Or is this a recent problem?

Did your player come with a sample music file? They generally do.

What about play videos? Can it play videos etc....?

mandy101677 · #4 (**permalink**) 16th Nov 2009, 5:46 pm

yes, it can play music, it can play MP3 and MP4, I'm trying to put in MP4's. I have a 2GB micro sd with a couple songs on it, and it plays the songs and videos that are on the card.

Binh@MyMPx · #5 (**permalink**) 16th Nov 2009, 9:19 pm

You said "I'm trying to put in MP4s" - so you're talking about MP4 VIDEO files instead of actual MP3 AUDIO files. Is that correct?
MP4 files are video and not audio/music files, so they won't appear under the "music" section of your player.

Plus, a Rockchip chipset player will not play MP4 files, only converted ones to .AVI with specific height x width resolution.
What screen size is your player?