Help me! MP4 gets stuck on welcome screen

YASLICOCUK38 · #1 (**permalink**) 4th Jan 2010, 10:22 am

Hello. MP4 will not open. Urgent help please! Press the release button, but gets stuck on welcome screen. What should I do?

MP4 this:

Alis · #2 (**permalink**) 4th Jan 2010, 10:29 am

Mmm...
It looks like a chinese mp4.
Their mp4s, sometimes, arent good.
Sorry for I cant help you.
:-(
Maybe other people could know the answer. :-)

YASLICOCUK38 · #3 (**permalink**) 4th Jan 2010, 10:38 am

Quote:

Originally Posted by Alis

Mmm...
It looks like a chinese mp4.
Their mp4s, sometimes, arent good.
Sorry for I cant help you.
:-(
Maybe other people could know the answer. :-)

Yes. Unfortunately china mp4! Nothing to do and not as I think. Perhaps, but it also improved firmware update I do not know. MP4 model, something I do not know what .. Thanks for your kindly mesaage...

Binh@MyMPx · #4 (**permalink**) 5th Jan 2010, 1:00 am

Does your player connect to your computer when plugged into the USB port?

svetlaang · #5 (**permalink**) 5th Jan 2010, 5:31 am

Hi, friends.
I bought the mp4 player from ebay:

I've the same problem. I connect mp4 to my PC with USB charger, but when I unplugged, mp4 die. When I connect again to PC, the mp4 start to work. What I'm doing wrong?

YASLICOCUK38 · #6 (**permalink**) 5th Jan 2010, 9:50 am

Hi,
I found this item software. It's ATJ2137N chipset.
Then i plug mp4 pc. But not detected. This warning "device not detected"
Can you help me?

svetlaang · #7 (**permalink**) 5th Jan 2010, 9:58 am

YASLICOCUK38, is this firmware for Ipod?

YASLICOCUK38 · #8 (**permalink**) 5th Jan 2010, 10:20 am

Quote:

Originally Posted by svetlaang

YASLICOCUK38, is this firmware for Ipod?

Original iPod? I donw know.. But my mp4 this:

Binh@MyMPx · #9 (**permalink**) 5th Jan 2010, 11:23 pm

Quote:

Originally Posted by svetlaang

Hi, friends.
I bought the mp4 player from ebay:

I've the same problem. I connect mp4 to my PC with USB charger, but when I unplugged, mp4 die. When I connect again to PC, the mp4 start to work. What I'm doing wrong?

I would first try a DIFFERENT USB CABLE as it would be a faulty pin on your USB cable where it's not supply enough power to charge your player. If after trying a different USB cable (try two if you can) the problem still exists, then most likely the battery or board on your player is faulty so the charge is not holding on your battery.....

Let us know the result.

svetlaang · #10 (**permalink**) 5th Jan 2010, 11:48 pm

Thank you very, very much, Binh@MyMPx.

I think that I have a fake and damage mp4 player. The seller is jennie2688 in ebay. Please don't trust her!!!!