Help me with my pmp player pls!!

[yourdreams]

Here is my player bigshot 2gbfm
http://image.ec21.com/image/astrofly...PMP_Player.jpg
and i want to start is show only LIGHT YOUR LIFE and after nothing else is hapend,what i do for reability?
i instaled FRM but i dont now how to work step by step,and firmware i think i need for my pmp,my device is conected with usb to pc and detected IIcatch video and MMCATH video driver found and instaled but i dont now how to proced to put firmware and in frm detected 1 device but i receive vendor comand... and eror code 39-40 isp path error and what i do next?
my player is 280_v13
090818
integrated is samsung 004
k9gag08uom

[karenlucy]

SimplyGlobo, the sellers of the product, say that there's an upgrade to the firmware that should address mp3 access issues, and they pointed me to this link on their site to download the firmware, as well as a Media Player Product Tool to use to apply the firmware.

[muddsar11]

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