The version is 3.68 and my screen is 1.5

TJ, So can you find MP3 Player Utilities 3.68 in the All Programs menu or C:\Program Files\MP3 Player Utilities 3.68 in Explorer?

TJ

What error are you getting?
Can you explain to me more what happens when you try to open the program and use it to convert? Error messages?

I'm not getting any error messages. I download the programs, try to run them or find an icon to run with, and nothing happens. Well, I tried to use the disk that came with it, and it'd like it doesn't have the encoder progam I need. The AVM converter program, it downloads and instals fine, but when I click the icon,it shows the hourglass for a second, but it just sends me through the installation process AGAIN! Then asks do I want to overwrite. But there is nothing to open the program up with so I can use it!

tj, so i can understand can you confirm the following.....
You are using XP?
You have Windows Media Player 10 installed?
You have installed the codec pack?
You have installed Mp3 Player Utilities 3.68?
AMV Converter will not run?
When you click the icon what icon are you refering to?
When you say there is nothing to open the program with, have you gone to the install folder and clicked on the AMV Converter?

Usually in a folder there is an icon to open a program with, and I did click on the converter and it just goes to the install menu again.

TJ, I have no idea why this is happening, I suggest you uninstall the tools and then reinstall or try another version.