Hi Binh,

Yes, I contacted the seller, who said he'd contact his agent and get back to me. That was 3 weeks ago and still nothing from him.

I've downloaded several converters/transcoders as recommended here, but nothing seems to work. I haven't mentioned before that my PMP player only has 32mb onboard, so I'm using SD memory cards. Will that make a difference? Is that what I'm doing wrong? My memory cards do have the appropriate folders.

Regards

Hi, I've figured it out!!!

The mistake I made was so simple. I was not converting videos from DVD, I was trying to convert them from direct downloads I had done from the internet (mpeg).

I put a DVD into my player, converted that using the Sunplus PMP transcoder and voila!!

I should have thought of that before. My PMP is now working like it should and I'm thrilled with it. Not a bad buy for $40.00.

Many thanks to all of you who tried to help me.

Regards,
raylsd