Open Disk Error......

[bboyaddicted]

I just bought a new 4Gig "mp4"
I was happy considering i only got it for 35 bucks but the thing is that everytime i converted a video and put it on my mp4 it plays anywhere from 3 to 5 minutes before giving me a "open disk error" message and my mp4 player automatically shuts down.
ive also tried to look for more info on my player but had no luck...all the sites i found were in chinese. i was wonderin if anyone on this site can help me.
The only things i know about the player are:
Make: HEDY
Model: DM737
Resolution : 280 x 220

the video converter that Im using is called "Freesky Video to AVI"
ive tried using both DivX and XviD codecs but i still get the same problem.

[booboo773]

First thing you need to do is format your player to make sure it is in fact a 4gb player. Disk errors are often the result of hacked players. Try following the instructions here:How To-Removing a Memory Hack

[bboyaddicted]

i cant use the mp3 player disk tool because that only works for FAT not FAT32...i read Zaidon's post but im kinda reluctant to take my mp4 apart to physically check the memory...ive been known to take things apart and mess them up...lol
I formatted the mp4 with windows but as ive read, it could still show the wrong memory capacity....what else can i do?

[admin]

bboyaddicted,

Welcome to the site.
Does this error happening when you are listening music or viewing photos on your player? If it does, then it sounds like either a memory hack is the cause of this or you need to run a check disk on your player. Have a look at this KB and follow it and see if that helps: How to: Perform a scan disk and repair bad sectors.

Have you tried uploading some sample .avi files which you can download from this site and see if that runs ok without any errors?

[bboyaddicted]

Originally Posted by admin";p=&quot

bboyaddicted,

Welcome to the site.
Does this error happening when you are listening music or viewing photos on your player? If it does, then it sounds like either a memory hack is the cause of this or you need to run a check disk on your player. Have a look at this KB and follow it and see if that helps: How to: Perform a scan disk and repair bad sectors.

Have you tried uploading some sample .avi files which you can download from this site and see if that runs ok without any errors?

it runs fine when its only music....but when i play videos it gets an error. oh and where can i download those sample videos?
thx in advance

[admin]

All our downloads are in the [Downloads] area on the left hand side menu bar.

To get to sample videos, go to [Downloads] --> [Samples] --> [Sample Videos].

Hope that helps.

[bboyaddicted]

well ive tried almost everything and i still get the same "Open disk error" problem whenever I try playing video, so i just gave up and decided to open up my mp4 to take a look inside. ehh im not the handiest guy and like i said before im known to break the things i touch...well sure enough i broke off 2 small plastic pieces from the outer case... although its not too bad because i can still put it back together and the screws hold it shut anyway, also its not noticable....well anyway i opened it up and this is what I found.....







well at least i now know that it's a real 4GB....well what do u guys think? is it the harddrive defect or something? any suggestions?
oh and sry for the bad quality pics, i used my webcam cuz i couldnt find my camera

edit: I should also probably mention that ive tried fastforwarding through the videos but that just leads to garbled images and an automatic shutdown.
and also, i guess i pressed the power button too hard one to many times and now i have to press it a couple times then hold it down before it turns on...bleh can anyone help me or give me some advice on how to fix this thing? and also can anyone tell me how i can find out what kind of firmware i need?

[Fireman]

Originally Posted by bboyaddicted";p=&quot

...ive also tried to look for more info on my player but had no luck...all the sites i found were in chinese.

Hi bboyaddicted

if you're using Firefox then try with this translator
https://addons.mozilla.org/en-US/firefox/addon/3361

greetings
Fireman

[bboyaddicted]

eh turns out the sites contains useless info i already knew...i also cant find the official site for my mp4
can anyone else help me?

[bboyaddicted]

anyone? im still getting the problem :cry: